This website uses cookies to function correctly.
You may delete cookies at any time but doing so may result in some parts of the site not working correctly.

Online Services

contact your doctors online and get a response by the end of the next working day

Urgent Patient Information: Coronavirus 

Please click here for more information regarding changes to the appointment system during Coronavirus outbreak and FAQ 

In order to minimise the spread of Coronavirus and patient safety the practice has decided to take the following steps:

From Monday 23/03/2020 the prescription collection hours from the dispensary will be 9 am – 12 pm and 3:30 pm – 6 pm. Dispensary will require 3 working days to process a repeat prescription.

With effect from 16/03/2020: Practice will offer all patient telephone triage appointments only. Please DO NOT visit the practice to book an appointment or to order medication. Please call the surgery for queries or to book appointments. The front desk will be for appointment arrival ONLY.

Please DO NOT visit practice if you have a cough, temperature, shortness of breath, traveled or recently became in contact with someone with travel history. Please call NHS 111 for further advice.

Please order scripts by telephone or on the surgery website. Please DO NOT come to the surgery to order the prescription. Surgery has decided to open dispensary telephone longer. Lines will be open from 9:30 am – 12 pm and 2 pm – 5 pm.

Coronavirus Advice

The NHS in Warwickshire and Public Health England (PHE) are extremely well prepared for outbreaks of new infectious diseases. The NHS has put in place measures to ensure the safety of all patients and NHS staff while also ensuring services are available to the public as normal.

 

The risk to the general public is moderate. If you have arrived back to the UK from mainland China, Thailand, Japan, Republic of Korea, Hong Kong, Taiwan, Singapore, Malaysia or Macau, Vietnam, Cambodia, Laos, Myanmar, Malaysia, Iran, Italy within 14 days, follow the specific advice for returning travellers.

Anyone who has travelled to China or places listed above in the last 14 days and develops symptoms of cough or fever or shortness of breath, should immediately:

  • Stay indoors and avoid contact with other people as you would with the flu
  • Call NHS 111 to inform them of your recent travel to the country

Information for the public is available at gov.uk/coronavirus.

Like the common cold, coronavirus infection usually occurs through close contact with a person with novel coronavirus via cough and sneezes or hand contact. A person can also be infected by touching contaminated surfaces if they do not wash their hands.

 

The risk of being in close contact with a person with coronavirus or contaminated surfaces is very low at the current time, as members of the public who have visited Wuhan, Hubei province, China are currently in isolation.

Testing of suspected coronavirus cases is carried out in line with strict regulations. This means that suspected cases are kept in isolation, away from public areas of the hospital/GP practice and returned home also in isolation. Any equipment that comes into contact with suspected cases is thoroughly cleaned as appropriate. Specific guidance has also been shared with NHS staff to help safeguard them and others. Patients can be reassured that their safety is a top priority, and are encouraged to attend all appointments as usual.

 

Everyone is being reminded to follow Public Health England advice to:

 

  • Always carry tissues with you and use them to catch your cough or sneeze. Then bin the tissue, and wash your hands, or use a sanitiser gel.
  • Wash your hands often with soap and water, especially after using public transport. Use a sanitiser gel if soap and water are not available.
  • Avoid touching your eyes, nose and mouth with unwashed hands.
  • Avoid close contact with people who are unwell.

 

You can find the latest information and advice from Public Health England at www.gov.uk/coronavirus.

Patient SurveyTake our patient survey
Cancel AppointmentsCancel any existing appointments
AppointmentsManage and book appointments
Change Contact DetailsChange your Contact Details
Your Clinical RecordUpdate your Clinical Record
Newsletter Sign UpSign up for our Newsletter
Summary Care RecordAccess your Summary Care Record

Have Your Say


Welcome

With patients' needs at the heart of everything we do, our website has been designed to make it easy for you to gain instant access to the information you need. As well as specific practice details such as opening hours and how to register, you’ll find a wealth of useful pages covering a wide range of health issues along with links to other relevant medical organisations.

Extended Access (South Warwickshire GP+ Extended Access Service)

Extended Access Appointment Line  01926 695949 Friday (18:00 - 20:00), Saturdays & Sundays (09:00 - 12:00). Please see the attached Leaflet: EAPL leaflet

Patients across South Warwickshire are to be offered evening and weekend appointments thanks to a new service, called GP+, being provided by the South Warwickshire GP Federation (SWGP).

From 3 September, patients in South Warwickshire will be able to book face-to-face or telephone appointments at two GP+ ‘hubs’ from 6-9pm on weekdays and 9am-1pm on weekends.

Routine and same day appointments will be offered with GPs, nurses and clinical pharmacists. In addition there will be same day appointments from 6-9pm on weekdays for children aged 0-16 who need treatment after school hours.

South Warwickshire GP+ will run initially from two centrally located and accessible hub locations, Trinity Court Surgery in Stratford-upon-Avon and Waterside Medical Centre in Leamington Spa. The hubs will be staffed by GPs and nurses from local GP practices, with some specialist roles recruited specifically for the new service.

GP+ clinicians will have access to patient records, so that the patient’s full medical history is known and records can be updated regardless of when or where patients are seen (subject to consent).

Appointments for the extended access service can be booked via the practice.

For more information, visit http://www.southwarwickshiregps.nhs.uk/extendedaccess/

Important Patient Contact Number/Self-Referrals

http://harburysurgery.org.uk/info.aspx?p=13&pr=M84044

GDPR - Privacy Notice for Patients

http://www.harburysurgery.org.uk/info.aspx?p=18

NHS Prescription Charges

From 1st of April 2020 the NHS prescription charges will be £9.15 for each item dispensed.

The cost of prescription pre-payment certificates (PPC) will also be increased: 3-month PPC increases by 55p to £29.65 and 12-month PPC increases by £1.90 to £105.90.

Phlebotomy Appointments at Warwick and Strat Hospital

Because of the waiting time increased at the Warwick and Stratford Hospital for phlebotomy services they are introducing an appointment system from 30th of November 2017.
Patients will be able to book their appointments online - on a computer, laptop or mobile phone through

https://www.swft.nhs.uk/our-services/adult-hospital-services/blood-tests-phlebotomy

Warwickshire Domestic Abuse Support Services

The domestic abuse support service provides support, advice and information for anyone concerned about domestic abuse. To self refer and contact details please clinic on the following link http://www.talk2someone.org.uk/7251

Get Well, Keep Well

Of course we’re not just here for when you are unwell. Our team of healthcare professionals and back-up staff offer a number of clinics and services to promote good health and wellbeing whatever your medical condition.

Join In

We hope you enjoy having a look around the site and familiarising yourself with some of the online features such as ordering a repeat prescription or booking appointment online. Whatever your thoughts, be sure to let us know via our feedback function. Comments and suggestions are always a great way of helping us continue to enhance the way we look after you.

CQC Rating

To read full report please click here (CQC Report)

A desk-based review carried out on 31 May 2017 to confirm that the provider had carried out their plan to meet the legal requirementsthat we identified in our previous inspection on 23 June 2016. Please click here to read the new CQC report.

Practice Newsletter

To access practice newsletter please click here

WHEN TO ATTEND A&E

please click here

Named Accountable GP

Under the terms of the latest government GP contract all patients will be allocated a named accountable GP. This is solely an administrative task and does not prevent patients from booking appointments with any other doctors or nurses at the practice. you are free to see any GP.

Patients will be informed of their accountable GP at their next interaction with the practice. If a patient has a particular preference to a certain GP our best efforts will be made to accommodate their preference.

 Please Note: There is no need to telephone the practice for this information.

The role of the accountable GP will not: Take on vicarious responsibility for the work of the other doctors or health professionals; take on 24-hour responsibility for the patient, or have to change their working hours: imply personal availability for GPs throughout the working week; be the only GP or clinician who will provide care to that patient.

 

Access & Parking

Harbury Surgery has a ramp at the main entrance and toilet facilities suitable for the disabled. The Bishops Itchington Surgery also has a ramp however disabled access is more limited.

Parking facilities at the surgery are limited. Doctors on call often need to move their cars in and out quickly. Please help by parking within the designated bays only.

(Site updated 08/04/2020)

Contact Details

Harbury Surgery

Contact Telephone

01926 612232
111

Bishops Itchington

Contact Telephone

01926 612977
111
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website